Keep their know-how working overtime, even after employees retire
We listen closely to retiring employees and transfer what they know to your rising team.
Protect your best asset
A 2018 study found that “the average US business loses $47 million in productivity yearly due to inefficient knowledge sharing." The same study also revealed that "42 percent of institutional knowledge is acquired specifically for the employee's current role and is not shared by their coworkers.”
Are you ready NOT to lose all this?
The Process
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Gather
We gather knowledge through video interviews. We film your employee working, telling instructive stories, and demonstrating their specific techniques.
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Organize
Our teachers organize that footage into two tools: 1. a printable onboarding guide and 2. an AI-powered interview library. Employees can ask questions in natural language, and the library will respond precisely with video answers.
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Train
We train your team on your tools. For 90 days, we meet monthly with your rising employees, get their feedback, and refine the guide and library. Working knowledge has idiosyncrasies – so should the handoff.
